Call Center Services.
We dimension our centres to offer a rapid response, minimising waiting times and resolving issues in an agile and efficient manner. The quality of the interaction is fundamental in achieving the established objectives
We work for a consistent company image, to identify sales opportunities and to create memorable customer experiences.
Flexibility: adjusting to your needs by adapting the deadlines.
Communications with our clients: transparent, direct and on a regular basis.
Quality control with Workforce and Quality Monitoring utilities.
Multilingual and multichannel customer service.
- Advertising campaigns.
Arrangement of commercial appointments.
Lead generation and management.
Online and offline response campaigns.
Analysis and definition of digital media and social media management models.
Conducting customer-satisfaction surveys.
Video call, shared browsing.
Click to call, click to chat, click to view.